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- Any extra amount paid by the customer for retail order can be refunded by the company if the customer asks.
- Balance available in “Prepaid” plans are non-refundable and can not be transferred to any other customer.
- Users can cancel at any time before actual pick-up. No cancellation charges will be levied
- In case the company denies to process any article because of any reason, the order amount for that article will be refunded to the retail customer.
- If the customer wants to cancel the order because of any reason, then the request for cancellation has to be placed within 2 hr of pickup of articles.
- Once an order is punched and processed, the order can’t be canceled.